Collectible Redemption (Shipping)
Unikura NFT serves as proof of ownership for the associated Collectible. Therefore, if you want the Collectible in your possession, you need to burn the NFT to arrange the shipping.
How to Convert Your Unikura NFTs into Collectibles and get shipped
1. Get an address to forward
You need to get a "Shipping address for online shopping" from Tenso.com, which is a service that handles many international package forwarding services in Japan. By using this service, we can deliver your important packages safely and at a reasonable price.
Customers residing in Japan do not need to use Tenso.com.
2. Submit the request form
You will need to submit your personal information, including the "Shipping address for online shopping" of Tenso.com.
If you redeem a watch of S$1000 or more, you will need to KYC to meet Singapore's legal requirements.
3. Receive the result
Upon confirming your details, we will send you an email with a URL for selecting the collectibles you want to redeem.
4. Burn the NFT
From the URL received in step 3, select the allowed token(NFT) and burn it. You will be asked to connect your wallet and sign the transaction.
Once you have signed, you will not be able to cancel this request.
5. Wait for delivery
Within two business days, we will send your collectible to the "Shipping address for online shopping" that you provided. We will contact you at the email address you submitted when we ship your collectible.
Unikura NFT and the collectible associated
The Unikura NFT serves as proof of ownership for the associated Collectible. Therefore, burning the NFT triggers the redemption of the Collectible. Consequently, if you redeem the Collectible, you cannot continue to hold the NFT.
Global Reach of Shipping Services
We use tenso.com to support the shipment of entrusted packages to over 80 countries. Please note that there are some countries that Unikura and tenso.com do not cover.
Understanding Fees and Taxes for Redemption
Users seeking to acquire the collectible associated with their Unikura NFT will need to cover shipping costs as well as any applicable customs duties or sales taxes, which will vary based on their country of residence.
Shipping costs vary depending on the size and weight of the product, and the delivery destination. You can estimate the shipping fee at this page.
It depends on your country’s laws and rules how much you need to pay for customs duties or sales taxes. Please check the website of the national tax agency for information about customs duties and other taxes.
Shipping Schedule and Transparency in Delivery
The delivery using tenso.com usually takes 2 to 3 weeks after you submit the request form to Unikura, depending on the destination address.
A tracking code will be issued, allowing you to timely check the location of the store's package.
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